In Business Since 1954
(877) 725-5433
Agent for Allied Lines. A Full Service Relocation Company. Locations in Romulus, Traverse City, Mt. Pleasant, MI, and Indianapolis, In. Local, Long Distance & International Moving
Local Moving, Long Distance Moving, International Moving, Office & Commercial Moving, Installation, Corporate Relocation, Free Computerized Estimates, Expert Packing & Crating , Permanent Vault Storage, Piano & Organ Moving, Logistics, Records Management Services, OA/DA Services, Professional Expediting Delivery Provider, Air Freight/Emergency Freight, ISO 9001:2000
Call for a Free Estimate. Morse Moving and Storage, an ISO certified company, was established in 1954 by Herb and Vi Morse. Morse Moving has eight brothers and three sisters who began working in the business while very young; gaining valuable experience in packing, loading and driving moving vans. Today, 3 work as van operators, two of which were named to Allied Van Lines top ELITE-FLEET, training our upcoming drivers. This ensures our service providers receive the highest level of training! Morse Moving has developed a team of drivers with an average of 16 years experience in moving families and corporations. This allows us to relocate you or your employees across town or around the world. We have "Certified Moving Consultants" and "Certified Relocation Professionals", with years of experience. They have received several national awards for being the BEST in the relocation industry. Morse Moving & Storage, Inc. has been an Allied agent since 1989, with operations in Romulus, Traverse City, and Mt. Pleasant in addition to our office in Indianapolis, Indiana.
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Posted by ixmocane on 10/16/2009
This was a long distance move, from Ann Arbor MI to Houston TX. The first thing that happened was that the moving representative Mike Engelhardt misquoted the amount that it would cost to have my things packed. I did not find out about the correct rate (about $300 more than agreed on) until after I made the agreement to go with their company. Next, I was charged a fee that I was not informed of; I specifically asked if this fee (for delivery to a storage unit) would apply, and I was told "no." This was cleared up, but I was starting to worry that my move would not go smoothly. The next thing that happened was regarding the delivery of my items. The window of delivery dates that I was given were June 30 to July 3. Since I had not heard from anyone by the afternoon of July 2, I called my move coordinator Beverly McCuaig on that afternoon to find out when my items would arrive. When I finally got a hold of her, she had no idea where my shipment was and did not even know if they had left Michigan. She said she would find out and call me back. I did not hear from her for a few hours, and so I called Mike to find out what was going on; he was very short with me and told me that I should be talking to the move coordinator. When I told him that she had not called me back, he gave me her direct line. I left a message for her, and finally heard from her a few hours after that. Apparently my items did not make it onto the truck and she had no idea when they would be delivered. I called the customer service at Allied and again was met with rudeness. The representative (Tom) I talked to basically told me that they were under no obligation to deliver my items within a certain time frame and the only thing he had to guarantee was that items would be delivered. After much prodding on my part, he finally looked up who would be available to pick up my shipment and gave me an estimate as to when my things would leave. A few items were damaged in shipment and the claim form I was given had the wrong address, so a few weeks after mailing the form, it was returned to me. I did finally get my claim in and received a check today for the amount claimed. I did finally got my shipment, though I wish I had followed my initial instincts and hired someone else.
Posted by ixta76 on 10/15/2009
This was a long distance move, from Ann Arbor MI to Houston TX. The first thing that happened was that the moving representative Mike Engelhardt misquoted the amount that it would cost to have my things packed. I did not find out about the correct rate (about $300 more than agreed on) until after I made the agreement to go with their company. Next, I was charged a fee that I was not informed of; I specifically asked if this fee (for delivery to a storage unit) would apply, and I was told "no." This was cleared up, but I was starting to worry that my move would not go smoothly. The next thing that happened was regarding the delivery of my items. The window of delivery dates that I was given were June 30 to July 3. Since I had not heard from anyone by the afternoon of July 2, I called my move coordinator Beverly McCuaig on that afternoon to find out when my items would arrive. When I finally got a hold of her, she had no idea where my shipment was and did not even know if they had left Michigan. She said she would find out and call me back. I did not hear from her for a few hours, and so I called Mike to find out what was going on; he was very short with me and told me that I should be talking to the move coordinator. When I told him that she had not called me back, he gave me her direct line. I left a message for her, and finally heard from her a few hours after that. Apparently my items did not make it onto the truck and she had no idea when they would be delivered. I called the customer service at Allied and again was met with rudeness. The representative (Tom) I talked to basically told me that they were under no obligation to deliver my items within a certain time frame and the only thing he had to guarantee was that items would be delivered. After much prodding on my part, he finally looked up who would be available to pick up my shipment and gave me an estimate as to when my things would leave. A few items were damaged in shipment and the claim form I was given had the wrong address, so a few weeks after mailing the form, it was returned to me. I did finally get my claim in and received a check today for the amount claimed. I did finally got my shipment, though I wish I had followed my initial instincts and hired someone else.
Posted by Customer_123 on 1/20/2009
Hello, I just would like to relay to you the truly excellent experience and service my husband and I received on December 6, 2008 through your company. Our moving team was composed of : Matt Raszkowski and Ray Gutowski, the day was terrible weather-wise, and I anticipated the moving experience being a nightmare. However these two young men who worked with us never complained about anything and immediately put my husband and myself at ease. They were courteous, timely and polite beginning with the initial contact with my husband at the storage unit. Upon arriving at our house (our house is brand new, completed construction Nov. 2008), they promptly went to work insuring that my new hardwood floors and carpeting would be adequately protected as items were moved in. They were also careful to insure that they did not walk on the floor with wet shoes, as it was snowing quite hard at this time. Matt & Ray work well as a team and constantly strived to make sure everything was where we wanted it as they brought it in. They took time after the truck was empty to make sure all our items were damage free, clean and intact. We chose your company as you were the only ones who would protect flooring, and your fee was very reasonable, we were very pleased!! While I hope we never have to move again, if we did, I would contact your company with no hesitation and ask to have Ray & Matt move us. We will definitely refer your company to anyone we know moving. Please commend this team for their wonderful job, and for making our moving trip that much less hectic. Thank you! Sincerely, Katie & Brian Smedley
